Software features can optionally have a Tech Preview state. Technology Preview features provide early access to upcoming product innovations, enabling you to test functionality and provide feedback during the development process.
Tech Preview features are not fully supported under the Arrikto Service Description, for example no SLA, support will be Best Effort. Features may not be functionally complete, and are not intended for production use. As Arrikto considers making future iterations of Technology Preview features generally available, we will attempt to resolve any issues that customers experience when using these features.
During the development of a Technology Preview feature, additional components may become available to the public for testing. Because Technology Preview features are still under development, Arrkito cannot guarantee the stability of such features. As a result, if you are using Technology Preview features, you may not be able to seamlessly upgrade to subsequent releases of that feature.
Feature Inclusion in a Release
While Arrikto intends to fully support Technology Preview features in future releases, we may discover that a feature does not meet the standards for enterprise viability. If this happens, we cannot guarantee that Technology Preview features will be released in a supported manner. Some Technology Preview features may only be available for specific hardware architectures.
Arrikto Support may create bug reports on behalf of support cases filed by subscribed customers. These bug reports will then be forwarded to Arrikto Engineering as proposed for inclusion in a future release.